In today’s fast-paced digital landscape, artificial intelligence (AI) and machine learning (ML) are more than just buzzwords—they’re the backbone of scalable, intelligent business solutions. At the forefront of this technological evolution is Lohitaksh Yogi, a seasoned AI product leader who is redefining the way enterprises harness the power of intelligent systems.
With over a decade of experience driving innovation in AI, ML, and product management, Lohitaksh has become a key player in transforming global organizations with smart, efficient, and ethical AI products.
Leading the Charge at ServiceNow: Building Next-Gen Conversational AI
Currently serving as the Technical Principal Product Manager at ServiceNow, Lohitaksh is spearheading the development of conversational AI platforms that empower B2B customers. His work is focused on enhancing self-service capabilities and streamlining workflows, helping enterprises adopt AI with confidence and clarity.
His leadership has been instrumental in delivering conversational interfaces that go beyond scripted interactions—leveraging Natural Language Understanding (NLU) and Natural Language Generation (NLG) to create truly intelligent systems that understand context, intent, and language nuances.
A Transformative Legacy at Adobe
Before his impactful role at ServiceNow, Lohitaksh held key leadership positions at Adobe, where he led the development of groundbreaking AI products including Generative AI Assistants, Conversational AI systems, and integrated machine learning capabilities across Adobe’s portfolio.
Under his direction:
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Adobe witnessed a 15% increase in Net New ARR
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Customer engagement grew by 25%, resulting in over $2 million in additional revenue
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A robust multilingual AI framework saved the company $19.3 million annually
These numbers speak volumes about Lohitaksh’s ability to turn technical vision into tangible business value.
Championing LLM Integration and Ethical AI
Lohitaksh has also been a pioneer in evaluating and integrating Large Language Models (LLMs) such as OpenAI and ChatGPT into enterprise applications. By ensuring cost-efficient implementation and strong market fit, he has enabled organizations to stay ahead of the AI curve without compromising performance or ethics.
He’s a strong advocate for responsible AI development, having implemented ethical guidelines for monitoring AI use, ensuring that innovation aligns with transparency, privacy, and fairness.
Broad Technical Expertise with a Strategic Mindset
Lohitaksh’s core competencies span across:
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Natural Language Processing (NLP)
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ML model deployment and lifecycle management
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SaaS product strategy and roadmap execution
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AI platform scalability and multilingual support
This rare combination of deep technical knowledge and high-level strategic thinking makes him a trusted leader and collaborator in the global AI product space.
Empowering the Future of AI
Lohitaksh isn’t just building AI products—he’s shaping the future of how enterprises interact with technology. His work continues to inspire teams across industries to innovate responsibly, build for scale, and deliver meaningful customer outcomes.
As businesses increasingly look to adopt AI for smarter, faster, and more personalized experiences, leaders like Lohitaksh Yogi are critical to bridging the gap between cutting-edge technology and real-world business success. With a proven track record, visionary mindset, and commitment to ethical innovation, Lohitaksh is not just leading—he’s lighting the path for the next generation of AI-driven enterprise solutions.