In an era defined by fast-paced digital disruption, organizations are under constant pressure to innovate, scale, and deliver measurable value. At the heart of this transformation are leaders who blend strategic insight with hands-on execution. Among these influential figures is Nikita Chawla, a dynamic Director of Delivery and Product Management whose career spans more than two decades of excellence in Agile delivery, digital transformation, and enterprise product leadership.
With a growing demand for speed, quality, and customer-centricity, Nikita represents the modern digital leader—adaptive, collaborative, and deeply aligned with business outcomes.
A Career Built on Expertise, Certifications, and Impact
Nikita’s professional journey reflects her commitment to continuous growth. She holds an impressive portfolio of global certifications, including A-CSM, CSM, CSPO, CBAP, ITIL, ICP-ACC, SAFe Advanced Scrum Master, RSM@Scale, AWS Cloud Practitioner, and the eCornell AI for Digital Transformation certification.
These credentials showcase her mastery of Agile frameworks, cloud technologies, business analysis, and AI-driven innovation—making her a trusted leader capable of driving transformation across complex organizations.
Transforming Teams Through Agile Excellence
At the core of Nikita’s leadership is a strong belief in Agile principles. She specializes in turning traditional, siloed work environments into high-performance, cross-functional teams that deliver value continuously.
Her impact is evident at Fidelity, where her Agile leadership helped:
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Reduce cycle time by 20%
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Increase team throughput within eight weeks
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Strengthen collaboration through practices such as Scrum, Kanban, Lean, XP, and DevOps
Her work has earned her multiple Fidelity Shout Out Badges, including recognition for her contributions to AI for Customer Service Business (CSB) initiatives.
Powering Digital Programs with Strategy and Precision
Nikita brings deep experience in:
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User journey mapping, persona development, and workflow optimization
She blends data-driven decision-making with a pragmatic approach to product delivery, ensuring that each initiative aligns with organizational goals and delivers measurable impact.
Leading with AI, Cloud, and Emerging Technologies
Digital transformation today demands a forward-thinking mindset—and Nikita embodies that. She actively engages with emerging technologies, applies AI in practical use cases, and contributes to innovation projects within the enterprise.
Her AWS Cloud Practitioner credential further strengthens her ability to guide teams through modern cloud architectures and scalable digital solutions.
A Trusted Leader in Enterprise Transformation
With expertise across Agile, Cloud, Business Analysis, ITIL, and coaching frameworks, Nikita has become a go-to leader for organizations seeking transformation clarity and execution excellence. Her ability to communicate complex ideas with simplicity and build alignment across business and technology teams sets her apart.
She is not just a delivery leader—she is a strategic transformation partner who ensures teams operate with agility, resilience, and a customer-centric mindset.
What Makes Nikita Chawla a Standout Leader
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Over 20 years of experience in digital transformation and Agile delivery
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A robust collection of 15+ industry-recognized certifications
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Proven excellence at Fidelity with multiple internal awards
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Deep expertise in driving AI initiatives, cloud adoption, and process optimization
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Strong track record of leading global teams and enterprise-scale programs
Empowering the Future of Business Agility
Organizations navigating modernization challenges need leaders who can elevate both strategy and execution. Nikita Chawla brings that rare blend of vision, technology expertise, and people-centered leadership that transforms how businesses operate.
Her influence in Agile coaching, digital program management, and innovation enablement makes her a powerful force in shaping the next era of enterprise agility.