Akshay Pratinav is a seasoned Staff Software Engineer with proven expertise in Cloud-Native Distributed Computing, Resilience Engineering, and Incident Management. With a career dedicated to building scalable, secure, and resilient platforms, Akshay has consistently delivered high-performance solutions that drive developer productivity, operational excellence, and business continuity at an enterprise level.
Currently at Intuit, Akshay leads the development of an internal operational excellence platform that drastically reduces Mean Time to Detect (MTTD) and Mean Time to Recovery (MTTR) during major incidents—empowering engineering teams to ensure uninterrupted value delivery to customers.
Previously at Adobe, he was a key contributor to the Ethos platform, a cloud-native and cloud-agnostic solution designed to simplify and standardize cloud service development, deployment, and operations at scale.
At the heart of his work lies a passion for reducing operational toil, embedding security by design, and enabling organizations to operate more reliably and efficiently in today’s dynamic cloud environments.
Key Achievements & Projects
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IT Service Management (ITSM): Spearheaded initiatives that automated and streamlined incident management, significantly reducing MTTD for critical incidents.
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EWOK Platform: Designed and built a disaster recovery platform that ensures business continuity and customer trust by reducing MTTR during regional outages.
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Policy Engine: Created a policy enforcement platform that offers a unified framework for authoring, deploying, and enforcing security and compliance policies across multi-cloud and Kubernetes environments.
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Adobe Ethos Platform:
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Led development of the Kubernetes Director, enabling large-scale migration from DC/OS to Kubernetes.
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Enhanced service-to-service communication by introducing in-cluster gateway features, eliminating latency caused by the hairpin turn problem.
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Contributed to the Blessed Base Container initiative, establishing secure and standardized base Docker images for enterprise workloads.
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Areas of Expertise
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Cloud-Native Distributed Computing
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Resilience Engineering & Fault-Tolerant System Design
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Incident Detection & Automated Response
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Cybersecurity & Embedded Compliance
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Kubernetes & Containerization
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Large-Scale Microservices Architecture
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Operational Efficiency & Developer Productivity
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Cloud Infrastructure Engineering
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AI in Cloud Operations
Awards & Recognition
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Intuit PDX Excellence Award (Q4FY24) – Customer Obsession
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Intuit DevX Excellence Award (Q4FY23) – Delivering Customer Benefit
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Intuit DevX Excellence Award (Q3FY23) – Operational Excellence
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Multiple Intuit Spotlight and Adobe Bravo Awards – Innovation, Technical Leadership, and Design Excellence
Why Akshay Stands Out
Akshay Pratinav exemplifies engineering leadership by delivering solutions that are not only technically sound but also deeply impactful for organizations. His expertise in cloud-native resilience engineering, combined with a proven track record of reducing downtime, enhancing security, and optimizing large-scale distributed systems, positions him as a thought leader in the field of cloud infrastructure and incident management.
Whether it’s designing disaster recovery systems, driving security-first platforms, or leading large-scale migrations, Akshay consistently ensures that technology accelerates business goals while maintaining resilience, scalability, and trust.